Frequently Asked Questions (FAQs)

How do I place an order ?

You can log on to our website : www.labeldishaarora.com or place orders via Instagram (Direct Message) or Whatsapp us on +919811620809. In case of any assistance required, please whatsapp/call us on +919811620809. We can also be contacted via email at info@labeldishaarora.com.

You can also visit our flagship store at : Krishna Nagar, New Delhi.

What pieces/components are included in each set ?

For every set component included are mentioned in its product description. It will vary for every set.

What are the wash care guidelines for the outfits ?

Please prefer professional dry cleaning only.  

Is the colour of the product the same as on the website ?

All our pieces are handcrafted and we ensure all our pieces are shot in standard light giving colours truest and nearest to our pieces. However due to the intricacy of work involved, there may be minor variations in the colour of the fabric, dye, print or embroidery of the product image you see on your screen and the actual product.

How do I track my order ?

We try to deliver all our orders as soon as possible ensuring the products reach you on time. If you wish to track your order, please get in touch with us at +919811620809 or email us at shop@labeldishaarora.com. We can provide you with the courier tracking number upon request.

Can I customise my order ?

Yes, customization is possible in terms of colours, sleeve and other minor adjustments. For any customization request, we request you to contact us at +919811620809or email us at info@labeldishaarora.com.

What if I want any changes/cancellation of an existing order ?

As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be cancelled/exchanged or refund as these are made to order pieces.

What are the shipping charges ?

The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

How do international duties and taxes work?

Customs or import duties are charged once the parcel reaches its destination country. Unfortunately, we have no control over these charges and we cannot tell you the cost as it varies from country to country. These charges are paid by the recipient of the parcel.